What are your opening hours?
Can you give me advice about what equipment I need?
How do you charge over a weekend?
Do I need insurance?
Do you open Bank Holidays ?
Do I need I. D.?
Do I need to pay a deposit?
How do I know your equipment is safe?
Do you offer instruction?
Do you do half day hires?
Do you deliver?
Do I need safety equipment?
Can I pre book equipment?
We open from 7.30am to 5.30 pm Monday to Friday and 8.00am to 12.30pm on Saturday in Shaftesbury
We open from 7.30am to 5.00 pm Monday to Friday and 8.00am to 12.30pm on Saturday in Sturminster Newton
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We can only give advice on the information we are given, so customers are responsible for the final decision as to the equipment taken or delivered. Our staff are fully trained and will always advise to the best of their ability.
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We are closed on Sundays so our special Weekend rate (except for Excavation) is charged as one day from Friday after 4.00pm until Monday 8.30am. Also anytime Saturday morning (8.30am to 12.30pm) until 8.30 Monday morning.
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Customers are responsible for insuring the equipment they hire. Please keep it safe! If stolen or you loose it, or break it through missuse it is chargeable. Breakdowns are rare, bur somtimes happen. We will repair or substitute equipment whenever possible. any hire charges will of course be suspended for the duration of the period out of use, due to breakdown.. we want you to be happy with your hire and our service.
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We open on Good Friday and Easter Monday mornings and also the first bank holiday in May. On the other bank holidays we make special arrangements, also during the Christmas period we open for mornings only between Christmas and New Year.
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Two forms of ID are required, one of which should contain the name and address of the hirer.
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The deposit amount varies according to the equipment hired, hire duration etc, please ask us. We accept most major credit/debit cards and cheque's with a guarantee card.
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Each item of plant and equipment is inspected and all electrical equipment is PAT tested between hires, the results are recorded and the equipment issued with a new "Ready For Hire" inspection card.
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All customers are offered verbal instruction in addition to the written instructions that are attached to all our equipment.
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We do 4 hour rates on many items, plus we allow an hour for your traveling too! - however there are a few exceptions! Please check out catalogue.
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Yes we deliver but not on 4 hour rates .There is a charge for this service. Please ask us for a quote.
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Although we can't make you wear it we very strongly advocate use of all recommended PPE (Personal Protection Equipment ). Recomendations are listed on the written instructions supplied with our equipment We are pleased to offer a full range of PPE on a sale or return basis to our hire clients.
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Booking is advisable for some items, however due to the nature of the hire business we cannot always guarantee availability e.g. If the previous hirer breaks the equipment or fails to return it on time.
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